Mission Statement
Kelly Electrical Contractors, Inc. will provide our customers with the finest electrician's for the most reasonable price in order to supply the most reliable and safest product available. By producing and providing a superior product, we will be investing in customers for life.
Qualifications
- Technicians are pre-screen and tested for electrical knowledge
- Attend training seminars
- Licensed, (electricians and journeymen)
- Background checks
- Drug tested
Benefits
Red Carpet treatment
Customer Care Reps
Our CCR’s will answer your call in a courteous manner and take all of your information that is required to get our technicians to your location to take care of you. They will place you in a database that will allow us to track your history with us so that we will be able to assist you more effectively. Your call will be dispatched to the technicians out in the field through radio communications.
Technicians
Our technicians are fully and professionally trained. They come to your premises in fully stocked trucks that carry thousands of parts so that we can service your needs immediately. They give you the “Red Carpet Treatment” and wear shoe protectors over their boots to protect your carpets. They work with drop cloths and clean up any mess when they are done.
Our technicians wear full uniforms that have our company name as well as the technicians name so that you know who we are when we arrive at your door. We will also send you an email with a photo of the technician that will be arriving at your door.
Trucks
Our trucks are well identified so that you know who we are when we arrive at your door. They are fully stocked with thousands of parts and literally are warehouses. They have every tool imaginable to assist in getting the job done right and in a timely manner. Our trucks are kept clean inside and out to represent to you the high standards that we adhere to.
Up-Front Pricing
When our technician arrives at your home for an electrical diagnosis and repair, he'll be ready for any electrical problem or situation. He will evaluate the problem or installation and explain all of the options available to you. Your technician will then show you in writing exactly what the cost will be to perform the work. Not until you, the customer, accepts that amount will any work be done. This is not an estimate, but an actual cost to perform the service needed so there will be no surprises at the end of the job.
Satisfaction Guaranteed
With Kelly Electrical Contractors, Inc., customer satisfaction is guaranteed 100%. If a customer is not completely satisfied with an installation or repair, we will do whatever it takes to satisfy that customer and then and only then will we take payment for our services.
Prompt Service
Our technicians will be there when you need us. Our trucks are radio dispatched and fully stocked and in your area every day. If you need emergency service we offer our 30 minute response as well.